Terms of Service
Read this agreement carefully before purchasing https://cloutmedia.shop services. By purchasing our service, you indicate your acceptance of this agreement and its terms and conditions.
https://cloutmedia.shop/ is in its entirety owned and managed by CloutMedia International located in Brisbane, Australia (hereinafter, “us”, “we”, “our” or “https://cloutmedia.shop”).
In accessing and using our services you commit to all terms and conditions set in this Terms and Conditions Agreement.
CloutMedia International possesses full intellectual property rights to all content, images and visual elements on the website. This information may not be used, copied, distributed, transmitted, or altered unless expressly authorized by CloutMedia International.
The content and website are protected by Australian copyright laws.
LIMITATION OF LIABILITY
As you are bound by the Terms of Agreement, you must indemnify, defend and hold CloutMedia International free from any claim arising out of, relating to, or connected with your alleged breach of the Terms of Service in using our services. You must also indemnify, defend, and hold CloutMedia International harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.
Any potential customer agrees to solely use the website for lawful purposes, and not to compromise the security of the website, render it inaccessible to others or cause damage to the content, service or website. As a user, you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.
CloutMedia International only requires confidential information that enables to pursue of the service. Any other material or information sent to the website will be considered non-confidential.
CORRECTION OF INACCURACIES
CloutMedia International reserves the right to correct any errors or inaccuracies in the content on the website or to change and update the content at any time without giving prior notice. However, CloutMedia International does not guarantee that errors, inaccuracies or omissions will be corrected immediately.
TERMINATION OF SERVICE
The term of this Agreement will begin upon CloutMedia International’s acceptance of your job order and will end when terminated by either party. If we determine, in its sole discretion, that you are abusing the system, the company (without limiting any other rights or remedies available to it) can withdraw your participation and withhold any amount to you.
THIRD-PARTY MARKETING CAMPAIGNS
You may not run other marketing or social media campaign(s) while your CloutMedia International campaign is running. We use public statistics to measure the results of our campaign, which other campaigns may interfere with. If you do run other marketing campaigns simultaneously with CloutMedia International’s marketing campaign, then you agree that CloutMedia International will not responsible for all follower, view, comment, like, visit, and/or vote that you gain during the duration of your CloutMedia International marketing campaign which does not come from us. Any third party marketing campaigns that are conducted during CloutMedia International’s marketing campaign may result in conflict in the delivery of service for which CloutMedia International will not be held liable. Inconsistent or incorrect deliveries due to third party marketing campaigns interfering with CloutMedia International’s marketing campaign will not be compensated for in any manner.
We cannot and do not make any guarantees about how long your marketing campaign will take to successfully complete. Any time frames mentioned on the CloutMedia International website is not a guarantee of how long it will take the marketing campaign to successfully finish, rather is an estimate. However, if the duration is significantly longer than the estimate, customers are able to request a refund.
By signing up for CloutMedia International services, you agree that CloutMedia International reserves the right to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page actively losing followers or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds. Any pauses will be communicated with the customer with reasoning.
You may not change, modify and/or remove your account, username, photo and/or video while your Fresh Engagements Corporate Services Provider marketing campaign is running. Doing so may make your account, photo and/or video inaccessible and cause an interruption of our service. You agree that any changes, modifications and/or removal of your account, username, photo and/or video without prior notice and approval from Fresh Engagements Corporate Services Provider, will make your affected order(s) subject to terminations and ineligible for any type of refund.
SOCIAL MEDIA ACCOUNTS
Fresh Engagements Corporate Services Provider is not liable for any accounts, photos, videos, and/or tracks and that are removed due to our services being implemented. The purchase of our services is at your own risk and it is nearly impossible to determine why social media account providers suspend or delete accounts or content. Due to this, we cannot refund after services have been completed if this has occurred to an account/content.
CloutMedia International offers its customers the option to refund their money ONLY if services were not provided on time, after 30-days of estimated fulfillment date. CloutMedia International may provide partial refunds for partially completed services, at its sole discretion. These must be processed in due diligence and due process.
OVER-DELIVERY OF SERVICE
CloutMedia International may over-deliver the services it guarantees. This over-delivery amount (extras) should be considered a buffer and an outlier. Extras are not covered by CloutMedia International’s Retention Guarantee and is not eligible for replacement in the case of a loss that is equal to or less than the over-delivery amount.
CloutMedia International offers a Limited Retention Guarantee / Retention Warranty with some of their services. If a customer uses one of CloutMedia International’s services and then loses followers, likes, views and/or plays acquired by CloutMedia International by more than 10%, CloutMedia International may be able to re-deliver complementary followers, likes, views and/or plays at its discretion.
Fresh Engagements Corporate Services Provider’s Retention Guarantee is VOID if:
(1) The customer ordered from a different company at any time.
(2) The customer was losing Followers/Likes/Views/Plays before ordering from Fresh Engagements Corporate Services Provider or those acquired via different means.
(3) The customer makes their Account/Page/Video/Photo/Track private, restricted or otherwise inaccessible (eg. changing your username) during and/or after a campaign.
(4) If a customer blocks/deletes/bans the followers/likes/plays/views that they received from Fresh Engagements Corporate Services Provider.
These must be processed in due diligence and due process.